Come build your career with our team at Ideal Landscaping & Irrigation in Kernersville, NC! Our company provides a variety of outdoor living and landscaping services. We are looking for a Landcare Consultant to join our team! As a Landcare Consultant, you are responsible for the overall customer experience, serving as the primary contact for clients and building long-term, win-win relationships. You’ll provide excellent customer service and proactive communication for the short and long-term care of our client's properties. This position will advise and consult with clients both internally and externally to ensure satisfaction!
Our office is located in Kernersville, North Carolina. All applicants must live in Kernersville or in a nearby area, such as Winston-Salem, Greensboro, High Point, Oakridge, or Walkertown.
What You’ll Do as a Landcare Consultant:
- Ensure clear and open communication with all clients to develop realistic expectations that match the scope of the agreement
- Responsible for a 95% customer retention rate
- Meet or exceed enhancement sales goals
- Present timely renewal proposals to clients
- Develop relationships with the client to become their resource person for all their exterior needs
- Develop and maintain a routine site inspection schedule
- Ensure clear communication of expectations from the customer is passed along to production
- Provide input to production of the status of staff and operations
- Set and maintain clear expectations for the quality of landscape care
- Verify the use of proper horticultural practices to ensure quality care by following inspection process
In Order To Qualify for the Landcare Consultant Position, You Must:
- Have a minimum of 2 years of experience in account management
- Be able to communicate clearly with homeowners and customers
- Have exceptional time management and organizational skills
- Have a valid North Carolina driver’s license
Compensation & Benefits:
- $90k+ salary and commission
- Quarterly bonus structure
- Company vehicle for business and limited personal use
- 401K
- Paid vacation
