Come build your career with our team at Ideal Landscaping & Irrigation in Kernersville, NC! Our company provides a variety of outdoor living and landscaping services. We are looking for a landcare consultant to join our team! As a landcare consultant, you are responsible for the overall customer experience, serving as the primary contact for clients and building long-term, win-win relationships. You’ll provide excellent customer service and proactive communication for the short- and long-term care of our clients’ properties. This position will advise and consult with clients both internally and externally to ensure satisfaction! The ideal candidate is an industry veteran with a proven track record of customer care and sales.
Our office is located in Kernersville, North Carolina. All applicants must live in Kernersville or in a nearby area, such as Winston-Salem, Greensboro, High Point, Oakridge, or Walkertown.
What You’ll Do as a Landcare Consultant:
- Ensure clear and open communication with all clients to develop realistic expectations that match the scope of the agreement
- Responsible for a 95% customer retention rate
- Meet or exceed enhancement sales goals
- Present timely renewal proposals to clients
- Develop relationships with the client to become their resource person for all their exterior needs
- Develop and maintain a routine site inspection schedule
- Ensure clear communication of expectations from the customer is passed along to production
- Provide input to production of the status of staff and operations
- Set and maintain clear expectations for the quality of landscape care
- Verify the use of proper horticultural practices to ensure quality care by following inspection process
In Order To Qualify for the Landcare Consultant Position, You Must:
- Have a minimum of 2 years of experience in account management
- Be able to communicate clearly with homeowners and customers
- Have exceptional time management and organizational skills
- Have a valid North Carolina driver’s license
Compensation & Benefits:
- $90k+ salary and commission
- Quarterly bonus structure
- Company vehicle for business and limited personal use
- 401K
- Paid vacation
